>> AND >> THE TIME THAT WE CAN HAVE SOMETHING THAT MIGHT ALERT US. EVEN IF IT COULD BE IF IT'S NOT CATASTROPHIC. D, YOU I MIGHT BE OK. >> COULD A I'D BE AN EXTRA SET OF EYES TO KEEP YOU SAFE. ARTIFICIAL INTELLIGENCE IS TAKING OVER A LOT OF THINGS IN OUR LIVES WE'VE I SUMMARIZE THINGS FOR US. HELP WITH US ARE WRITG IN NOW EVEN PICK UP ON THREATS ON SOCIAL MEDIA. SO IN TONIGHT'S COVER STORY, ABC 7 SARAH MANKIEWICZ IS TAKING A DEEPER DIVE INTO HOW AI IS ABLE TO PK UP ON THREATENING POST. >> TO HELP PROTECT US. >> THIS PLANET. >> ANYBODY LEARNS FROM THE MOVIES ROBOTS TAKE OVER EVERY SINGLE TIME. >> BENJAMIN VAA A LITTLE CONCERNED WITH THE WAY AI HAS EXPLODED IN THE PAST FEW YEARS. FOR ME THAT'S FEEL LIKE THAT KIND OF HEADING THAT DIRECTION. ALL RIGHT. ARE PEOPLE NOT LEARNING YOU SEE ON TV AND MOVIESTHAT IT DOESN'T WORK OUT. SO I'M SORRY, >> I'M AFRAID I CAN'T DO THAT. EVEN THOUGH HE'S NERVOUS ABOUT THE FUTURE. HE SEE HOW AI IS ACTIVELY HELPING TO KEEP US SAFE RIGHT NOW. , I WAS THERE. THEY SAID THE WHOLE E-MAIL ABOUT THAT. I WAS LIKE ON THEM. LIKE THEN IT IS A UDENT AT FLORIDA GULF COAST UNIVERTY. HE WAS ON MPUS WHEN POLICE SAY NO ONE, MARCO MADE A THREAT TO SHOOT UP THE CAMPUS ON SNAPCHAT IN DECEMBER, DEPUTIES PICKED UP ON THAT THREAT. THANKS TO THE HELP OF AI MONITORING. LIKE IN THAT CASE, THEN IT'S OK TO SALON. DOESN'T TAKE IT TOO FAR. WE WANTED TO GET YOU MORE ON HOW THIS TECHNOLOGY WORKS TO KEEP YOU SAFE. SO WE WENT TO THE EXPERTS THERE. SOME KIND OF LANGGE HERE THAT WOULD STAND OUT TO A PERSON. JOHN JOYCE IS THE CO-OWNER OF CRS TECHNOLOGY CONSULTANTS. HE EXPLAINED TO ME HOW SOCIAL MEDIA COMPANIES USE AI AS EXTRA EYES TO FLAG OUBLING CONTENT.SO LET'S JUST SAY THAT SOMETHING WAS POST ONLINE THAT IS OBJECTIVEL THREATENING. AI IS GOING TO BE. >> MONITORING THOSE POSTS AS THEY GO OUT THAT SOCIAL NETWORK, FOR EXAMPLE, WHERE IT WAS POSTED TO THEY ARE IMPLEMENTING THESE CHECKS BEFORE THAT POST GOES LIVE. IT'S BEING PASSED THROUGH MODEL AND I THEN MAKES A JUDGMENT. >> IS THIS POST, OK, IS IT QUESTIONABLE OR IS IT EARLY DANGEROUS?THE MODEL IS GOING TO ASSIGN A VALUE TO IT EITHER. YOU KNOW, THIS IS CONFIRMED NEUTRAL. YOU KNOW, IT'S WHAT IT IS. >> OR, YOU KNOW, THERE MAY BE A CAUSE FOR CONCERN HERE, BUT AGAIN, CONTACTS AND PROBABLY GONNA POINT IS DOWN THAT PATH. OTHER TIMES CONTEXT, IT'S NOT NECESSARY. THERE'S OBVIOUSLY A THREAT. THERE'S ACTION. THERE'S INTENT. JOYCE, AS AI KEEPS A VIRTUAL EYE OUT FOR CERTAIN WORDS. HOPEFULLY IF THE CONTENT PROVIDERS DOING THEIR JOB CORRECTLY, THAT'S IMMEDIATELY BEING ESCALATED TO. WE EITHER NEED TO HAVE A HUMAN REVIEWED OR GET LAW ENFORCEMENT INVOLVED. BUT THAT MIDDLE GROUND WHERE THE AI STEPPING IN, IT'S GOING TO HELP IDENTIFY THOSE KIND OF THE ONES MORE IN THE MIDDLE GROUND MORE QUICKLY. HE SAYS THE MAIN BENEFIT HERE IS CUTTING DOWN ON HUMAN TIME INSTEAD OF RUNNING DOWN EVERY POTENTIAL THREAT I CAN PRIORITIZE THENES POSING REAL DANGER. WE'RE GOING TO USE THESE TECHNOLOGIESO TAKE 1000 POTENTIAL CONCERNS, WHITTLE IT DOWN TO SAY 50 AND THEN PUT THOSE 50 IN FRONT OF A HUMAN AND SAY, WHAT DO YOU THINK? BECAUSE WE'RE HUMANS STILL HAVE TO BE RESPONSIBLE FOR THAT DECISION, ESPECIALLY ONES. OTHER PEOPLE'S LIVES ARE AT STAKE. BUT JOYCE MOURNS THIS COULD LEAD US TO PUTTING TOO MUCH TRUST IN THE SYSTEMS. THEN WE ENTER IN OVER-RELIANCE. WELL, THE AI IS GOING TO TAKE CARE OF MAYBE THERE WERE 100 PEOPLE WHOSE JOB IT WAS TO WATCH OUT FOR THOSE THINGS. BUT NOW THE AI IS HANDLING IT SO WE CAN GET AWAY WITH 10. CAN WE GET AWAY WITH TEND TO MADE THAT MUCH MORE EFFICIENT OR CAN WE GET AWAY WITH 10? BECAUSE WE CAN SAVE A BUNCH OF MONEY REPORTG IN FORT MYERS, SARAH, MAKE WITH ABC 7. >> SO THANK YOU. NOW LET'S GET YOU MORE WHEN IT COMES TO SERIOUS MATTERS. JOYCE'S SAYS AI LACKS THE ABILITY TO PICK UP ON THIN LIKE SARCASM. IT'S >> VERY INTERESTING. AS YOU CAN TAKE THE SAME SENTENCE AND CHANGE THE CONTEXT AROUND THAT CAN GO FROM BEING COMPLETELY BENIGN TO A VERY CREDIBLE THREAT WITH THE SAME WORDS. AGAIN, THE AI IS NOT A LOT OF IT HAS TO USE BECAUSE ALL THE OTHER THINGS AROUND IT TO TRY AND DRAW THAT CONTEXT. THAT'S NEVER GOING TO BE EXACT SCIENCES. >> JOYCE GOES ON TO TELL US THIS IS ESPEALLY TRUE IN PEOPLE TEND TO HAVE A VERY DIFFERENT SET OF SELF RESTRAINTS WHEN IT COMES TO WRITING. SITTING IN FRONT OF SOMEONFOR MORE INFORMATION