New tool keeps Charlotte County crime victims updated from 911 call to release

CHARLOTTE COUNTY, Fla. (WINK)—The Charlotte County Sheriff's Office launched an enhanced victim notification system that updates victims throughout the criminal justice process.

Powered by VINE and Versaterm CommunityConnect, the integrated system enables automated notifications from the initial 9-1-1 call through judicial proceedings, incarceration, protective orders and parole or release. The system demonstrates the sheriff's office commitment to supporting crime victims with additional communication after an incident.

When a crime victim in Charlotte County calls 9-1-1, their phone number is automatically entered into the computer-aided dispatch system. The individual will then receive timely notifications in addition to regular agency communications throughout the investigation process.

When they register with VINE, the updates will continue through the offender's incarceration, parole or release if applicable. Together, these solutions provide near real-time notifications for those impacted throughout the criminal justice process.

"Bringing this platform to Charlotte County is just one more way we can help our community navigate a system that can sometimes feel complicated or overwhelming," Sheriff Bill Prummell said. "I am excited to offer this new program designed to simplify the process and keep you informed when you have a personal stake in the case. It does matter, and I am glad we have found a way to share updates that you need to know as the case moves through the justice system."

VINE is the nation's leading victim notification network, providing secure, reliable updates on offender custody status across more than 45 states. Victims and concerned individuals can easily and anonymously check custody status and sign up for notifications by phone, online or through a mobile app.

Versaterm CommunityConnect keeps individuals informed from the moment an incident is reported, offering real-time updates during investigations and mobile-friendly surveys that will help the sheriff's office gather feedback for continuous improvement. The system bridges the gap in notifications between the initial incident of a crime and the post-arrest judicial process in Charlotte County.